Yes, fault-finding is a chargeable electrical service, as it involves our electrician’s time, knowledge and specialist testing equipment to identify the cause of an electrical problem.
We’ll explain the call-out or fault-finding charges before we attend, wherever possible, so you know what to expect.
Our electrician will investigate the issue, identify the cause where possible and explain what needs to be done to put it right. If further repair work is required, we’ll discuss the options and any additional costs with you before carrying out the work.